Builder · Operator · Founder

Where hospitality meets intelligent technology

Hospitality executive with deep expertise in the guest journey, combining operational leadership with a strong technical skillset. Building systems at the intersection of travel, payments, and utilities — focused on reducing friction and improving how businesses and customers interact with core services.

4
Products in market across hospitality, travel & productivity
AI
Conversational & agentic systems
0→1
Full-stack builder
Portfolio

Products I've built

About

Translating real-world problems
into technology that works

Ian Schwarz

I've spent my career at the front lines of hospitality — close enough to guests and operators to understand where the real friction lives. Most technology in travel is built by people who have never checked a guest in, managed a property during peak season, or navigated the complexity of cross-border payments in real time.

My work sits at the intersection of deep operational experience and a genuine technical skillset. I don't just identify problems — I build the systems to fix them, from architecture to deployment to go-to-market.

The common thread across everything I build: reduce the steps between intent and outcome. Whether that's a hotel guest trying to book directly, a traveler exploring Maine, a business trying to convert a WhatsApp conversation, or a professional trying to save a LinkedIn post — the goal is always the same.

Hospitality Operations
Executive-level experience in the guest journey, property management, and the operational systems that make hospitality work at scale.
Conversational & Agentic AI
Building systems where AI takes initiative — from booking to conversion — across the messaging channels guests actually use.
Payments & Commerce
Deep experience designing and scaling payment flows, direct booking infrastructure, and the financial rails that connect customers to services.
Product Engineering
Full-stack builder — from initial concept through deployment. Comfortable with the entire lifecycle of a product, not just the idea.
Get in touch

Interested in working together?

Whether you're building in hospitality, looking to reduce conversion friction,
or just want to talk about where AI is taking the travel industry.